It’s very important in a crisis that people stay in contact,” Mayor Paul Coogan said in a wide-ranging interview from his office Friday.

Ten people have died after a Massachusetts assisted living facility caught fire Sunday night, making elderly residents rush to their windows to scream and beg for help as smoke filled the hallways.

First responders rescued dozens of people from inside an assisted living facility where nine people were killed.

More than 75 percent of Gabriel House residents are enrolled in Medicaid, state officials have said, and it charges significantly less than a typical assisted living facility does for private-paying patients.

A blaze at a Massachusetts assisted-living home Sunday killed a musician, a secretary, a veteran Army sharpshooter and six other people. Some in her family say Gabriel House wasn’t