MacRumors last month revealed an upcoming Support Assistant feature in the Apple Support app, and now there is further ...

Root3's Support App gains some much-requested features for Apple IT admins looking to streamline support for end users.

Fun fact: there's now a support link for the Apple Support app, and yes, it says "Apple Support Support." We thought you might need support for Support so here's an Apple Support Support link.

Looking for help with your iPhone, iPad, or Mac, but dreading the twisty little passages of Apple’s Support Web site? You now have another option: Apple’s new Apple Support app for iOS. The free 41.5 ...

With these changes, the Apple Support app is now available in a total of 173 regions and 31 languages. Apple notes, however, that “certain features of the app and/or AppleCare+ plans are ...

The official Support app from Apple has been around for years now, and the latest update on Tuesday makes it easier to find service providers in your immediate area. Apple has updated the official ...

First sighted in the Netherlands in November, the new Apple Support app for iOS bears a U.S. release date of Dec. 14, but is available for download as of this writing.

The new Apple Support app is actually a combination of three functionalities. One is the content found in the Tips app, which probably no one really uses for long.

Apple looks to be prepping the launch of a support app offering users a more efficient way of troubleshooting and solving issues with the company's devices. For Apple, such an offering should also ...

Apple today updated its Apple Support app to version 4.2, introducing a few useful new features to streamline the app's usefulness for getting service and support for Apple devices.

Apple is supposedly preparing an app that will help device owners efficiently resolve technical issues. Hypothetically, Apple's support app will streamline the customer service experience by ...