Staples on Tuesday launched a three-tiered set of computer tech support plans. The retailer said that its Total Support Plans are designed to support customers dealing with unexpected tech troubles, ...

A tech support rep calls and offers to fix a computer bug you haven't even noticed, or a pop-up warning appears on the screen, instructing you to dial a number for help. In this con, scammers pose as ...

Tech support scammers are modern-day con artists, preying on our deepest technological fears and vulnerabilities. Tammy of Flagler Beach, Florida, recently reached out to us with a concerning email: ...

Are you using an old Windows computer? Or is your Windows computer out of warranty? If so, you need genuine websites that will help you if you face any issues with your computer. The chances of errors ...

Technical assistance from a hardware manufacturer, software publisher, internal help desk, educational institution or third-party support company. The most important thing to understand about getting ...

Pennsylvania State Police are alerting the public of scams involving individuals claiming to be from computer tech support. Individuals are receiving an increased number of these types of scam ...

I have the greatest respect for the men and women behind Apple’s tech support. Despite having one of the toughest jobs in the industry, they’ve always been extremely efficient and courteous in solving ...

Tech support scammers are pretending to be from Microsoft, McAfee, and Norton to target users with fake antivirus billing renewals in a large-scale email campaign. While browsing the web, most people ...

Like getting your teeth cleaned or emptying the gutters, there are a number of digital maintenance tasks everyone should see to once or twice a year. The Help Desk has made a list of the essential ...