Start with tech support options offered directly by your computer manufacturer or through authorized service providers linked to their site.

As a writer and editor for GeekMom, I receive a number of offers to try out different tech support products. I tend to accept many of the anti-virus protection products because my four children ...

Among the more successful recent scams is the Microsoft Tech Support scam. An unsuspecting consumer, often a senior citizen, receives a call from someone identifying themselves as working for ...

"One guy just wouldn't listen to the help we were trying to give him," said Adnan, a tech support pro at a large insurance firm in New York, who asked ABC News not to use his last name.