Business process outsourcing involves the outsourcing of business functions to external companies. To clarify, many companies outsource tasks to external providers. An example may be hiring a ...

A big part of growth is knowing you need to change and adapt. Teams that take this to heart will know that even if their work gets done it doesn’t mean you can’t improve it or make it easier for ...

I am a big believer in process mining. My devotion to the approach is partly based on a strong belief in the value of a process orientation; I don’t think organizations can improve their operations ...