Big Lots is entering its final wave of store reopenings under its new owners. Consumer confidence improved in May after five straight months of declines as Americans grew more hopeful about ...

Americans want to see their local small businesses thrive — and are willing to spend more to do so. Consumers reported that they are willing to spend nearly $2,000 more in 2024 if it means their ...

A positive in-store experience is critical to repeat business. That’s one of the findings of a study from Raydiant, in which 48% of respondents said they prefer to shop in-person at a physical ...

Earlier this month, 7-Eleven said it would close 444 underperforming stores in North America. In a filing, the company cited consumers pulling back on purchases due to inflation and continuing ...

G-III Apparel Group Ltd. is restructuring its retail operations segment and reducing its store portfolio to focus on its wholesale business. As part of the move, the company is closing its 110 ...

Retailers are rapidly finding uses for generative artificial intelligence (AI) that go beyond customer service chatbots. Generative AI, which is ba sed on machine learning (ML), can create new ...

Later this year, Chick-fil-A will open its first-ever drive-thru concept, in the Atlanta metro area. Customers can choose to place their order with an employee or they can use the dedicated ...

Despite the changing grocery landscape and the growing availability of shopper-friendly technology, moms are still shopping brick-and-mortar retail. That’s according to a new survey Valassis ...

More than two-thirds of retailers surveyed (68%) say they are prioritizing upgrading their returns capabilities within the next six months. A majority (93%) of retailers said retail fraud and ...

Amazon also extends the Amazon Go store concept in a partnership with Starbucks that lets customers bypass the checkout when they pay for orders. Customers can order a coffee or beverage at the ...

In addition, Foot Locker plans to incorporate learnings from the new concept into its store refresh program. Through the initiative, approximately two-thirds of global Foot Locker and Kids Foot ...

Four-in-10 (42%) respondents plan to complete more of their holiday shopping online this year compared to last. One-in-10 respondents intend to do 100% of their holiday shopping online, double the ...