AI agents are fast becoming much more than just sidekicks for human workers. They’re becoming digital teammates—an emerging ...

Generative AI is poised to revolutionize enterprise software, transforming traditional workflow systems into dynamic, ...

While serendipity—finding something of value when you aren’t looking for it—might seem like pure luck, it’s actually a repeatable process that can drive breakthrough innovation. By helping your team ...

ChatGPT’s success to date has generated a debate about whether it could harness network effects to dominate the market for ...

If your global mental health programs aren’t gaining traction, factors beyond just stigma may be standing in the way. To create initiatives that resonate across geographic regions, ethnic backgrounds, ...

She’s a case study in relevance, resilience, and connection. When our colleague Kevin Evers wrote There’s Nothing Like This: The Strategic Genius of Taylor Swift, we knew we had to talk about it.

Impression management is a critical part of every leader’s job. People’s perceptions of leaders directly impact their reputation, credibility, and status, which in turn influence their ...

AI-powered chatbots are becoming the new standard for managing product inquiries, complaints, and refunds—interactions critical to customer satisfaction, brand perception, and sales. According ...

When Alex walked into my office and said she was overwhelmed, I thought: OK, she needs my help. She needs answers. I listened, asked a few clarifying questions, and then did what I’ve been ...

With the 2022 debut of OpenAI’s revolutionary chatbot, ChatGPT, artificial intelligence (AI) tools have exploded in popularity. In February, OpenAI announced it had surpassed 400 million ChatGPT ...

In many organizations, managers make the first call about which candidates to bring in for an interview, and then later which applicant gets the job. While their expertise is crucial to selecting ...

For years, conventional leadership wisdom has advised us to silence our inner critic—that voice in our heads that says we’re not enough, not ready, not worthy. But if you’ve ever tried this ...