Many businesses struggle with disconnected systems and rigid business processes. Avaya Infinity™ Platform is here to cut ...

The 8x8 Platform for CX drives business success and enhanced experiences by making the most of every customer touchpoint CAMPBELL, Calif.--(BUSINESS WIRE)--8x8, Inc. (NASDAQ: EGHT), the industry's ...

Payments get smarter. Agentic AI allows bots to make purchases securely with tokenized payments. This helps shift trust and control dynamics in ecommerce. Search gets rewritten. Brands must ...

This launch sets the stage for the company's upcoming Innovation Keynote and a transformative leap beyond traditional automation—turning business goals into cross-channel campaigns that deliver ...

Think your loyalty perks build trust? Research shows they can actually accelerate churn when expectations aren’t met.

Movate, a global digital technology services provider, today announced the acquisition of Prescience, a leading firm specializing in AI, data science, and advanced analytics.

Strategic partnership provides enterprise retailers with a composable, future-ready foundation to deliver personalized digital experiences faster NEW YORK, May 21, 2025 /PRNewswire/ -- Optimizely, the ...

New solution delivers instant product answers, buyer-first discovery, and after-hours lead generation, and is fully deployed in 24 hours SAN FRANCISCO, May 20, 2025 /PRNewswire/ -- Docket ...

Personalization is one of the most evergreen customer engagement priorities—and challenges—we hear from brands. We were writing about personalization back in 2015, and 10 years ...

Available across multi-cloud and hybrid environments, Cloudera Data Visualization includes integrated AI visualization and natural language querying for enterprises to improve collaboration and ...