Watch in This Video Expert ITIL Training and Consultant Mohamed Shamel Explains the importance of ITIL Training for every one working in IT field. ◼ ITIL or the Information Technology Infrastructure Library is a set of best practices that focuses on the alignment of IT services with the needs of a business. ITIL provides a practical framework for identifying, planning, and delivering supporting IT services to the core business functions of an organization. Learn with CLS Learning Solutions. ◼ 𝗪